Shipping Policy

Pickle Pickle paddles are made to order. Unless a product page or order update says otherwise, please allow about 7 business days for production after your order and customization details are confirmed.

During busy periods, limited releases, or supplier delays, production may take longer. If timing changes materially, we will contact you using the email address provided at checkout.

Available shipping methods and rates are shown at checkout. Delivery estimates begin after your order ships, not when the order is placed.

Once an order leaves our facility, transit time is controlled by the carrier. We are not responsible for carrier delays, customs processing, weather events, or other circumstances outside our control.

International customers are responsible for import duties, taxes, brokerage fees, and customs charges required by the destination country.

If an international shipment is refused or returned because duties, taxes, or import requirements were not completed, any refund will be reduced by shipping costs, return fees, and non-recoverable charges.

Please review your shipping address carefully before placing an order. We cannot guarantee address changes after production or fulfillment begins.

Orders shipped to an incorrect or incomplete address supplied at checkout are not eligible for free replacement. If a package is returned to us, we can help arrange reshipment at the customer's expense.

If your package arrives damaged, or tracking shows delivery but you cannot locate it, contact info@round-lab.com as soon as possible with your order number, tracking information, and photos where applicable.

Damage claims should be reported within 7 days of delivery so we can review the issue and work with the carrier if needed.